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Shipping/Returns/Exchanges

Shipping

You can expect your package to arrive 3-7 business days after purchase.  Some items due to high demand may take a little longer.

 Returns

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging. Email Hello@ArcadiaBotanics.com to request your return. 

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Hello@arcadiabotanics.com and allow us to provide you with the instructions.